Virginia MGMA 2018 Webinars: Free Benefit of Membership

CONTINUING EDUCATION: Earn up to 1.0 continuing education credits for each hour of education from the American College of Medical Practice Executives (ACMPE). Our events may be eligible for continuing education credits awarded by other professional associations. We recommend you contact your professional association for their approval process.
NOTE: 2018 Webinar Archive At Bottom Of Page.

DATE: August 10, 2018  (Click HERE to register. Registration closes August 8 at 5:00 PM.)
TIME: 12:30 - 1:30 PM
TOPIC: Establishing Logical Chart of Accounts, Tracking Overhead & Report Structure to Best Accomplish At-A-Glance Monitoring
Led by VA MGMA, in collaboration with the MA/RI MGMA, CT MGMA, NY MGMA, PA MGMA and MD MGMA.
PRESENTER: Marilyn Kitchens, CPA, Senior Accountant, PB Mares
Marilyn Kitchens rejoined PBMares in 2015 and is a member of the firm's tax team.  Marilyn's original tenure with the firm (formerly PBGH, LLP) began in 1998 after graduating Summa Cum Laude with a Bachelors of Science Degree in Accounting from Strayer University.  Marilyn gained experience in tax preparation and planning, auditing, financial statement compilations, QuickBooks consulting, and business startups but specialized primarily in physician practices and was a member of the Healthcare niche team.
In 2001, Ms. Kitchens moved to work in the private healthcare industry, managing a psychiatric practice, where she worked closely with shareholders to design effective accounts receivable management, to restructure professional compensation and benefits, and to manage and mentor the staff during corporate change.  In 2003, Marilyn joined Fredericksburg's largest single-specialty medical practice as their practice administrator.
With her return to PBMares,  Marilyn's primary focus includes business consulting services and performing tax preparation, review,  and planning.  She is currently involved with the firm's development of medical practice consulting services to include practice benchmarking, overhead analysis and containment, information systems review and vendor selection, employee benefits and human resource policies, facilities planning, executive recruitment, and operations reviews.
OVERVIEW: This webinar will focus on establishing a logical chart of accounts, tracking overhead, and report structure to best accomplish at-a-glance monitoring.

DATE: September 7, 2018
TIME: 12:30 - 1:30 PM
TOPIC: Legal Risks in Social Media
Led by PA MGMA, in collaboration with the VA MGMA, MA/RI MGMA, CT MGMA, NY MGMA and MD MGMA.
PRESENTER: Daniel Shay, Attorney, Alice G. Gosfield & Associates P.C.
Daniel F. Shay is an attorney with Alice G. Gosfield and Associates, P.C.  His practice is restricted to health law and health care regulation focusing on physician representation, fraud and abuse compliance, Medicare Part B reimbursement, and HIPAA compliance in the physician context.  He also focuses his attention on EHR license agreements, physician advertising, Medicare enrollment, quality reporting and measurement, and physician use of social media.  He has published on all of these topics both in the trade press and in major chapters in the HEALTH LAW HANDBOOK.  Mr. Shay received his Bachelor of Science degree cum laude in 2000 from Vanderbilt University and his juris doctorate degree from Emory University School of Law in 2003.  He is admitted to the Pennsylvania Bar, is a member of the American Health Lawyers Association, and is the Vice Chair of Educational Programs for the American Health Lawyers Association's Physician Organizations Practice Group.
This session addresses the legal challenges posed by physician practice use of social media , so as to prevent lurking liabilities.  It will look at specific challenges relating to compliance with HIPAA, and medical malpractice risks, such as the risks posed by employees posting protected health information (PHI) on social media accounts, and how responding to online inquiries can lead to malpractice exposure, with discussion of real-life scenarios.  The session also explores practical, technological, and legal techniques for addressing these risks, including social media policies for physician practices, a discussion of secure messaging, and suggestions for employee training.
Learning Objectives:
- Explain some of the basic functionality of social media platforms;
- Analyzing the legal, practical, and technological risks involved in using social media within the
    physician practice context;

- Outline practical and legal advice to mitigate such risks.

DATE: October 5, 2018
TIME: 12:30 - 1:30 PM
TOPIC: MACRA 2019: Am I Ready?
Led by MA/RI MGMA, in collaboration with the VA MGMA, CT MGMA, NY MGMA, PA MGMA and MD MGMA.
PRESENTER: Tim DiBona, CEO, Doctors' Management Service
Timothy DiBona is the CEO of Doctors' Management Service, which provides financial, operational and technological solutions to medical practices in New England. He spearheaded his company's switch to manage early quality programs such as PQRI in 2009. He has advised practices in a broad variety of specialty and service locations ever since. Tim's quality team provides MACRA advice and management to hundreds of clinicians each year.
This webinar will cover:
2019 Final Rule Expectations;
MIPS versus AAPM;
Strategy Session Plan;
Financial Plan;
Take the hit, Avoid the penalty, or Shoot for the Incentive?;
Execution and Management Plan.

DATE: October 16, 2018 (Click HERE to register. Registration Closes Oct. 12 at 5:00 PM.)
TIME: 10:00 - 11:00 AM
TOPIC: Determining, Managing and Documenting an Exposure Event
Rebecca Summey-Lowman, MBA, RDN, CPHRM, CPPS, CHPS
Director, Clinical Risk and Patient Safety Consultant, MagMutual Patient Safety Institute
Rebecca (Becky) Summey-Lowman serves MagMutual policyholders in South Carolina and Georgia, designing and conducting risk management/patient safety programs and other risk management services to assist physicians and staff with loss/claims prevention and patient safety strategies.

Prior to joining MagMutual in 2007, Becky served as the Vice President of Physician and Support Services for a South Carolina hospital where she gained experience in medical staff relations, peer review, risk management, credentialing, performance improvement, and regulatory compliance. She also held the position of Director of Physician Network Development for a Columbia-area hospital, where she helped establish and manage the hospital-owned medical practices.
Becky holds a Masters Degree in Business Administration and a Bachelor of Science degree in General Dietetics. She is also a Certified Professional in Health Care Risk Management (CPHRM), a Certified Professional in Patient Safety (CPPS) and is Certified in Healthcare Privacy and Security.
OVERVIEW: Your day comes to a screeching halt when the process server shows up with the lawsuit or when you receive a message that a patient intends to sue your physician and practice.  During this webinar, we will discuss step-by-step actions to take to protect yourself and to mitigate the damage to your physician practice.  We’ll review the trigger points for reporting potential events to your Risk Manager or Medical Malpractice provider, what to do and what not to do in the immediate aftermath of such an event, and how to manage communication to ensure legal protection.

DATE: November 9, 2018
TIME: 12:30 - 1:30 PM
Led by NY MGMA, in collaboration with the VA MGMA, CT MGMA, PA MGMA, MD MGMA and MA/RI MGMA.

DATE: December 7, 2018
TIME: 12:30 - 1:30 PM
Led by CT MGMA, in collaboration with the VA MGMA, PA MGMA, MD MGMA, MA/RI MGMA and NY MGMA.


2018 Archives

DATE: July 20, 2018
TOPIC: The Customer Experience: The Journey to Increased Profits
Led by MD MGMA, in collaboration with the VA MGMA, MA/RI MGMA, CT MGMA, PA MGMA and NY MGMA.
PRESENTER: Brenda Brouillette, RN, BS, Principal, Savvy Marketing Solution, LLC
OVERVIEW: In today's ever changing healthcare environment it is essential that physician practices understand what is necessary in portraying a solid image and building their practice.  The objective is to have a program designed to enhance your marketing strategy, reach more potential customers, and help in attaining your business goals.  This session provides a look at the patient's journey with a medical issue to include all the touch points and opportunities for the physician's office to engage.  These journey's touch points allows the practice an opportunity to enhance the experience and develop a loyal customer.

DATE: June 12, 2018
TOPIC: Bridge the Divide: Revenue Capture & Patient Care Integrated Through RCM
PRESENTER: Joe Aromando, VP Business Development, Antworks
OVERVIEW: The Revenue Cycle Management industry is constantly changing. Technology is being unleashed and vibrantly infused to bring the most accurate and efficient billing known to the industry. With the growth of technology, such as artificial intelligence, the entire cycle of billing and patient care will be revamped for smoother, more efficient processes. Billing data can leak through various cracks and even be denied. This was the past. Through this webinar, attendees will begin to understand the technology surrounding patient-centered RCM services. Each attendee will leave with refreshed insight on the RCM industry and exhilaration for the future of it. You’ve got questions, this webinar will provide those answers. You will learn what it looks like to have a cohesive system, where software interacts with each other and promotes the bettering of patient-provider relationships as well as the practice as a business.After attending this webinar, you and your practice will be prepared to take on the future of RCM. Don’t miss out on the RCM revolution.

DATE: June 1, 2018
: 12:30 - 1:30 PM
: The Disruptive Patient
Led by CT MGMA, in collaboration with the VA MGMA, MA/RI MGMA, MD MGMA, PA MGMA and NY MGMA.
: Jed Beaulier, Practice Administrator, Mansfield Family Practice
: All of us have had to deal with an upset patient in one way or another. Disruptive patients can be difficult with which to deal. The goal of this webinar is to provide understanding as to why patients can get upset, provide strategies to deal with the disruptive patient, provide safety considerations for other patients and staff. Even after a confrontation there are important considerations management staff must make regarding continued care for the disruptive patient, staff who was affected, and potential legal issues. After this informative webinar we hope that you have a fresh outlook on the disruptive patient and increased awareness of the safety of both your staff and patients.

: May 18, 2018

TOPIC: Physicians Employment Agreements & Contract Negotiating Skills
Led by NY MGMA, in collaboration with MA/RI MGMA, CT MGMA, VA MGMA, PA MGMA and MD MGMA.

PRESENTER: Gina Campanella, Esq., FACHE, Partner, Gallagher Campanella, LLC
OVERVIEW: An overview of key elements to look for when presented with a written employment agreement.  Learn which elements are worth negotiating, and which are not and how to determine this based on your own values.  Discover ways to effectively negotiate those high value elements and achieve your goals.

DATE: April 13, 2018
TOPIC: How to Communicate with the Millennial Patient
Led by MA/RI MGMA, in collaboration with the CT MGMA, VA MGMA, NY MGMA, PA MGMA and MD MGMA.
PRESENTER: Stacey Christensen, Dir. of Marketing, POS Professional Office Services
This webinar will cover the following topics:
Tech savvy generation who wants to be communicated to differently;
Shop healthcare more than any other generation;
Annual health visits not as much a priority for this group;
Online consumer – 24/7 communication is their life;
- Expect healthcare providers and staff to live online too.

DATE: March 9, 2018
TOPIC: Achievement Now! Success Characteristics
Led by PA MGMA, in collaboration with the CT MGMA, VA MGMA, MA/RI MGMA, NY MGMA and MD MGMA.
Tyler Enslin, Director, Direct Development Training
OVERVIEW: Achievement Now! Success Characteristics is a highly interactive program that was created to examine both the timeless core principles of success and specific modern techniques to implement them. For those that want to prosper in today’s competitive business market, it is essential to develop confidence, a mindset for growth and productivity, strong consistent habits, and outstanding people skills. This one of a kind program is designed to help people to cultivate these very traits. Each attendee will leave with a clear list of their own energizing goals, an action plan, and daily practices to manage their mindset and promote constant growth. Whether you aspire to take your career to new heights, build a successful business, improve your physical health, or personal relationships, this program will provide you with the tools that you need to thrive.

: February 20, 2018
TOPIC: Behavioral / Emotional / Mental Health Issues & ADA / FLMA / Discrimination Laws
PRESENTERS: Kimberly Daniel & Jonathan Sumrell, Hancock Daniel
OVERVIEW: Nearly one in five American adults suffer from mental illness. When left unaddressed, mental health issues can detrimentally affect employee performance, morale and productivity. This presentation will focus on how practice leaders can effectively address employee mental health issues while remaining compliant with the Americans With Disabilities Act, the Family and Medical Leave Act and other applicable laws.

DATE: February 9, 2018
TOPIC: Insurance Contract Negotiations
Led by VA MGMA, in collaboration with the CT MGMA, PA MGMA, MA/RI MGMA, NY MGMA and MD MGMA.
What are your peers doing with their payor contracts?  Walk through numerous, actual contract negotiations from real-life practice success stories.  Learn to advocate for your practice using proven techniques from a veteran contract negotiator.  Most physician practices focus on cutting expenses instead of improving the revenue to the practice from non-governmental payors.  A little focused effort on negotiating payor contracts can create much needed money for the practice.  You can do it!  Negotiating your payor agreements can be the difference your practice needs for maintaining profits and independence in these complex times of health exchanges, increasing regulation, and pressure to contain costs system-wide.  

DATE: January 12, 2018   
Telemedicine Panel Webinar
Led by MD MGMA, in collaboration with the CT MGMA, PA MGMA, MA/RI MGMA, NY MGMA and VA MGMA.
OVERVIEW: As healthcare continues to embrace the digital age, more and more clinicians are using telemedicine as a tactic to provide care in an innovative way. In this session, our panel of telemedicine experts will show how to successfully implement virtual visits by focusing on how to identify patients that would best benefit from telemedicine, understand billing and documentation requirements and acquire strategies for how clinicians can adjust their style of practice for delivering care virtually rather than in person.


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