COVID-19 Informational Resource Page (Updated 7/31/20; 12:00P)

The Virginia MGMA has created this page as a resource for medical practice management professionals regarding COVID-19. It includes current information, webinars, articles, documents, links, etc. we are receiving on this rapidly changing situation. Our Corporate Sponsors have also submitted helpful information. Please check this page often for updates.
NOTE: VMGMA has not vetted these resources and recommends you consult your attorney or CPA before making any changes to how you conduct business. This page is for information only.             



TOPIC: Getting Practices Back to ‘Normal’: HR Best Practices and Legal Compliance Issues  
Presented by Curi, VMGMA Bronze Corporate Sponsor.
Provided by RxVantage, VMGMA Bronze Corporate Sponsor
Click HERE
In this succinct, 15-minute webinar, we share trends, protocols, and sample policy changes thousands of medical practices have made in response to COVID-19.

How to "See" Patients during a Pandemic - and Get Paid For It  LINK
Presented by SR Health. Questions or comments? Contact Erik Kingston at: [email protected]
SPEAKER: Elizabeth Woodcock, MBA, FACMPE, CPC is the principal of Woodcock & Associates
COVID-19 has facilitated sweeping changes to the healthcare system; overnight, healthcare organizations have been forced to pivot their ambulatory enterprises from office-based care sites to treating patients remotely. Innovation, speed, and dedication have been embraced for this successful transformation. Join Elizabeth Woodcock for advice about ensuring that your successful operations incorporate the financial aspects of remote care. You’ll learn about:

- Necessary alterations to your scheduling and registration workflows
- Reimbursement opportunities for remote care
- Differences between telemedicine and virtual services
Don’t miss your chance to get these expert insights and ask your questions about providing virtual care and how to get paid for it.

Webinar Series: Healthcare Practice Comeback
Presented by SolutionReach. Questions or comments? Contact Lori Curtis <[email protected]>
How does your practice bounce back from COVID-19? Here's our plan to get you back in the game - ideas for communication, preparation, and things you can do RIGHT NOW. Everyone loves a good comeback story. Let's start writing yours.

The Practice Comeback Plan webinar series includes four one-hour sessions.
Series Breakdown: Link
Session 1: Practice Comeback Plan Overview
Session 2: Urgent - "Do This Now"
Session 3: Recovery - "Ready to Reopen"
Session 4: Growth "Thrive Going Forward" 

Staying Connected in an Isolated World
SPEAKER: Greg Peters, The Reluctant Networker
Shared by IL / MI MGMA
Recording /
Access Password
: @connect1 / PPT

Leading Change Through Turmoil & Turbulence for Practice Managers
Mary Kelly, Productive Leaders
Webinar Recording
Handouts: 5 Minute Brainstorming Plan; 5 Minute Daily Productive Plan; 5 Minute Focus Plan

VMGMA 2020 Corporate Sponsor Resources

McKesson Medical Surgical
-  Webinar: COVID-19 Trends Impacting Providers, powered by Avalere
-  Webinar: Preparing for the New Normal: Virtualizing Medical Care Post Pandemic, brought to you by Amwell
Webinar Wednesday Page: Complete form on right of screen to be alerted to upcoming webinars
-  McKesson Medical-Surgical Covid-19 Support Portal
- FAQ For Policy Holders & Helpful Information
- COVID-19 Article
- Updated "Reopening Playbook" with more resources and insights for practices navigating a new normal in vendor/rep communications.
- Safely Re-Opening Amid COVID-19 Vendor Rep. Visitation Protocol Update
- Sample Policy: COVID-19 Vendor/Rep Visitation Protocol Update
- Insight/Guidance on Vendor/Rep Visitation
(5/18/20) Contain Costs By Addressing Financial Barriers to Medication Adherence
(5/18/20) Building a Clinical Education Strategy
(5/18/20) 5 Ways to Boost Practice Efficiency on a Shoestring Budget
(5/18/20) COVID-19 & Medical Practices Updating Protocols For Rep Engagement
(5/18/20) Life Science Companies & Healthcare Providers Partnering for Value Based Patient Care
(5/18/20) 7 Free or Low Cost Ways to Increase Practice Efficiency

- Click HERE for COVID-19 information.
- Click HERE for MSVIA COVID-19 information.
- Click HERE for MSV COVID-19 information.
HandCraft Linen & Uniform Specialists
- Article: How To Reduce Contamination in Patient Rooms
- COVID-19 Resource PAGE
The Doctors Company
- COVID-19 Malpractice Coverage FAQ Page. Although it is written for TDC members, there is general information included as well.
- COVID-19 Resource Center
- Link to LabCorp Informational Page

Virginia Becomes First State to Adopt COVID-19-Related Workplace Health and Safety Standard
  (Lexology Article)
Virginia Department of Health: Click HERE
: Click HERE
US Department of Labor / Wage & Hour Division
   - Employee Rights Poster
   - Paid Sick Leave & Expanded Medical Leave Under FFCRA

Centers For Medicare & Medicaid Services (Philadelphia Regional Office)

To keep up with the important work the Task Force is doing in response to COVID-19, please click HERE. For a complete and updated list of CMS actions, guidance and other information in response to COVID-19, please visit the Current Emergencies Website.

(7/30/20) CMS and CDC Announce Provider Reimbursement Available for Counseling Patients to Self-Isolate at Time of COVID-19 Testing
CMS and the Centers for Disease Control and Prevention (CDC) are announcing that payment is available to physicians and health care providers to counsel patients, at the time of Coronavirus Disease 2019 (COVID-19) testing, about the importance of self-isolation after they are tested and prior to the onset of symptoms.
The transmission of COVID-19 occurs from both symptomatic, pre-symptomatic, and asymptomatic individuals emphasizing the importance of education on self-isolation as the spread of the virus can be reduced significantly by having patients isolated earlier, while waiting for test results or symptom onset. The CDC models show that when individuals who are tested for the virus are separated from others and placed in quarantine, there can be up to an 86 percent reduction in the transmission of the virus compared to a 40 percent decrease in viral transmission if the person isolates after symptoms arise.
Provider counseling to patients, at the time of their COVID-19 testing, will include the discussion of immediate need for isolation, even before results are available, the importance to inform their immediate household that they too should be tested for COVID-19, and the review of signs and symptoms and services available to them to aid in isolating at home. In addition, they will be counseled that if they test positive, to wear a mask at all times, and they will be contacted by public health authorities and asked to provide information for contact tracing and to tell their immediate household and recent contacts in case it is appropriate for these individuals to be tested for the virus and to self-isolate as well.
CMS will use existing evaluation and management payment codes to reimburse providers who are eligible to bill CMS for counseling services no matter where a test is administered, including doctor’s offices, urgent care clinics, hospitals, and community drive-thru or pharmacy testing sites.
For More Information:
•    Medicare Fee-For-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) MLN Matters Special Edition Article SE20011
•    Counseling Check List, including resource links

(7/30/20) CMS Announces New Hospital Procedure Codes for Therapeutics in Response to the COVID-19 Public Health Emergency
With the emergence of Coronavirus Disease 2019 (COVID-19) and the new treatments that have followed, it is critical to be able to track the use of these treatments and their effectiveness in real-time. CMS responded to this need, and in record time is implementing new procedure codes to allow Medicare and other insurers to identify the use of the therapeutics remdesivir and convalescent plasma for treating hospital in-patients with COVID-19. These new codes, which go into effect August 1, will enable CMS to conduct real-time surveillance and obtain real-world evidence in how these drugs are working and provide critical information on their effectiveness and how they can protect patients. These codes can be reported to Medicare and other insurers may also use the codes to identify the use of COVID-19 therapies and help facilitate monitoring and data collection on their use.
These new codes are being implemented into the International Classification of Diseases, Tenth Revision, Procedure Coding System (ICD-10-PCS). ICD-10-PCS is the Health Insurance Portability and Accountability Act (HIPAA) designated code set for reporting hospital inpatient procedures, which is developed and maintained by CMS and can be used by other health insurers.
The implementation of these new procedure codes is part of the Trump Administration’s ongoing efforts to protect the health and safety of COVID-19 patients across the country during the public health emergency.    
For more information, see ICD-10 MS-DRGs Version 37.2 Effective August 1.


- MGMA COVID Action Center

- Article: 12 Steps For Keeping Your Medical Practice Running Amid COVID-19

- Article: Coronavirus Test Tracker - Commercially Available COVID-19 Diagnostic Tests


Virginia Department of Health: Click HERE
: Click HERE
US Department of Labor / Wage & Hour Division
   - Employee Rights Poster
   - Paid Sick Leave & Expanded Medical Leave Under FFCRA
AAD COVID-19 Reopening Guidelines
Politico Article: Health Care Workforce is Recession Proof. Is it "Pandemic Proof?"
 *VMGMA Legislative Liaison Gerard Filicko, CMPE, contributed to this article.
(4/8/20) Daily Labor Report Article - INSIGHT: Managing Health-Care Workers During Coronavirus
(4/6/20) PayCheck Protection Program (PPP) Information Sheet
Total Medical Compliance COVID-19 Resource Page
As a member of the Virginia healthcare community, you have likely seen information regarding Emergency Temporary Standard Infectious Disease Prevention: SARS-CoV-2 Virus that Causes COVID 19, which is now in effect. This new standard applies to all employers, employees, and places of employment in the Commonwealth of Virginia. Requirements include an assessment of exposure risk to the virus and specific measures each employer must implement based on the exposure risk level. Additional training and documentation requirements are clearly defined as well.
Total Medical Compliance, a nationwide leader in healthcare compliance, has been busy working reviewing the standard, and is already developing both the training and documentation your office will need to be compliant. Employers will have a relatively short time to comply with the August 26, 2020 training date. Be assured we will have the tools you need to meet the requirements of the standards by the established compliance dates. Compliance is our business.
Here is what you can do now!
•    Sign up HERE for the informational webinar Implementation of Virginia’s Temporary Infectious Disease Prevention Standard: What You Need to Succeed.
•    Bookmark the TMC page that deals specifically with this subject. We will publish information complying with the regulation as they are developed and in place.
•    Share this information with anyone you know that will be impacted, especially those who are in healthcare.

Virginia is working to get practices back in business, and there is a strong emphasis to do it safely. Total Medical Compliance (TMC) would like to assist in that effort by providing an addendum to an OSHA manual to address Respiratory Protection Plan protocols and procedures. We are providing this download free to TMC OSHA clients until 7/1/20 and at a discount for VMGMA members. Please go to our website ( and use the following code to get your VMGMA member discount:  DSM30
If you have questions, call TMC at 1-888-862-6742. Bill Fivek, President & CEO ([email protected])
Respiratory Protection Plan
With the recent events surrounding the COVID - 19 crisis, Total Medical Compliance (TMC) anticipates that there will be additional focus on how employers protect their workers from exposure to diseases spread in an airborne manner. Based on CDC guidance, practices that perform procedures which generate aerosols will require a higher level of respiratory protection, such as the N95 respirator. When implementing the use of respirators, a written plan and training must be in place to ensure the safety of the worker.  TMC has developed this written plan and in conjunction with appropriate equipment and practice involvement, your practice will have the tools needed for success.
Package Includes:
    A written Respiratory Protection Plan, customizable by the practice.  
    A webinar on completion and implementation of the plan. We plan on doing a live webinar initially, and the recorded session will be made available afterwards.
(3/21/20) Virginia Board of Nursing - To All Board Of Nursing Licensees
On March 12, 2020, Governor Northam issued Executive Order No. 51 declaring a state of emergency for the Commonwealth due to the novel COVID-19. In response to that Order, on March 19, 2020, Dr. David Brown, Director of the Department of Health Professions, waived certain Board of Nursing regulations with the goal of removing certain regulatory barriers to assist with education, testing, practice and workforce issues. Information regarding these waivers is located HERE.


  General Counsel Services Provided By



                ------DIAMOND-------       -------------GOLD--------------           --------------------SILVER----------------------