Virginia MGMA Career Center

Contact the VMGMA Office at [email protected] if you would like to post a management position.

(1/23/19) Practice Administrator (Chantilly)

The Pediatric Group, PC - a member of Trusted Doctors
We are looking for an Experienced FULL TIME Practice Administrator for our Pediatric Offices located in Chantilly, Lake Ridge, Manchester Lakes and Patriot Square.  This position offers career stability and a pleasant work environment for an individual with strong practice management skills. This role provides the leadership, direction, administration and coordination of all practice activities except those directly involving professional medical judgment. Supportive physicians and a great staff make this a wonderful opportunity. Pay is commensurate with experience.
Our pediatric practice is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off, 401k, Health Insurance and Paid Holidays.
Please apply by clicking the following link: Apply!

(1/02/19) Office Manager (Midlothian/Colonial Heights)

Virginia Ear, Nose & Throat is growing and has an exciting opportunity for an experienced manager with strong organizational, computer and communication skills for our Midlothian and Colonial Heights offices. The Office Manager is a member of the Management Team and is responsible for managing day-to-day operations of our Midlothian & Colonial Heights offices. Responsibilities include supervising front desk & switchboard staff, playing a major role in managing our on-line referral process, tracking volumes and trends coming to the switchboard and managing the facility issues associated with the 2 offices.
At least 2 years management experience in a medical office setting and a strong working knowledge of insurance requirements required. Experience with EMR & PM systems (Allscripts or other) required. Excellent interpersonal skills and the ability to critically analyze processes for opportunities for improvement are required.
Virginia ENT has a very competitive salary & benefit package for qualified candidate. Please email resume to [email protected]

(1/1/19) Office Manager (Richmond)

We are currently seeking a Practice Manager to manage all operations of our new, rapidly growing Family Practice located in the Richmond area.  The Practice Manager will oversee all clinical and administrative aspects of the practice.  To be successful in this role you must have the knowledge, experience and self-confidence in the day-to-day operations of a growing business. The ideal candidate will be a goal oriented self-starter, someone who not only responds to, but also anticipates the needs of our growing Company and Clients. He or she must also thrive under pressure while maintaining accuracy and a great attitude.
This person will also maintain efficient day to day operations of the medical office, meet profitability goals, improve provider and patient satisfaction and contribute to market growth and development. The Practice Manager must demonstrate an extensive working knowledge of and familiarity with all applications associated with managing a primary care physician practice.
The Practice Manager will have responsibility for managing front desk procedures, staff coordination, revenue and productivity enhancement, and quality of care. This person will assume responsibility for the development, implementation and management of the location under direct supervision of the Medical Director. While this role will be dynamic in nature, key responsibilities will include:
OPERATIONS
•    Oversee and manage the daily operations of the physician office including staff scheduling,
      cash reconciliation, charge entry, and operational checks and balances;
•    Develops, implements and maintains office policies and procedures;
•    Responsible for monitoring and enforcing cost effective policies and procedures for clinic including
      billing, insurance, credit/collections, EMR documentation, staffing, and overall operational
      efficiency;
•    Maintain efficient telephone triage, appointment scheduling, registration, patient flow and discharge
      procedures to enhance patient satisfaction and physician productivity;
•    Provide recommendations and follow up actions to operational inefficiencies;
•    Provide monthly reporting with recommendations or action plans on any issues; interpret financial
      reports/data to effectively manage the office;
•    Assist leadership in the development of the annual budgets and monitor monthly results; Practice
      Manager will assist with strategic planning and resource allocation, as well as monitoring of
      fixed assets;
•    Responsible for quarterly review of budget activities; providing justification and variance reporting;
•    Perform routine functions for various quality initiatives (CPC+, PCMH/PQRS, MIPS, ACO);
•    Collaborate with internal quality team and Provider Organization (PO) to ensure physicians are
      meeting their various quality targets;
•    Maintains a safe work environment and reports safety concerns appropriately.

FINANCIAL/ACCOUNTING
•    The Practice Manager is responsible for the financial performance of the revenue cycle; 
•    Ensure A/R is optimally liquidated, denials are minimized, refunds are issued, and customer recovery
      service is conducted appropriately;
•    Analyze the Practice’s financial performance and champion opportunities for improvement;
•    Ensure that claims information is accurate and appropriately entered in the EMR;
•    Daily monitoring of batches and deposits;
•    Reconcile petty cash fund daily.

BILLING/COLLECTIONS
•    Supervision of patient scheduling, registration, financial counseling, data entry and processing, billing
      and collections, medical records and cash posting;
•    Manages day to day requirements for participation in Medicare, Medicaid, and commercial health
      plans; resolves or oversees the resolution of problems related to participation, payment and/or
      client issues with the various health plans;
•    Supervise medical billing performed by onsite biller to ensure timely filing of claims and collection of
      charges billed;
•    Research all information needed to complete billing process including obtaining charge information
      from physician;
•    Maintain solid understanding of coding and third-party requirements;
•    Assist patients with setting up approved payment plans;
•    Work with providers to resolve coding issues;
•    Provide feedback and reports regarding physician coding and charge documentation practices;

NON-PHYSICIAN PERSONNEL
•    Responsible for the supervision and management of the practice staff including hiring, training,
     evaluations, discipline/termination and staff/physician matters;
•    Assist in the recruitment and screening of prospective employees; advise physicians on hiring
     decisions and termination of employees;
•    Delegate responsibilities and assign clerical work activities/functions to staff;
•    Supervise all employees; ensure employees are productive and view the practice as a positive
      working environment;
•    Ensure office staff treats patients with courtesy and respect;
•    Evaluate staff performance, recommend merit increase and promotions, and implement disciplinary
     action;
•    Arrange and maintain daily staffing schedules and vacations, records of sick leave, absences, etc.;
•    Monitor staff time cards and prepare payroll for processing;
•    Be a reliable presence in the office and conduct regular staff meetings to provide information and
      solicit feedback;
•    Coach and mentor staff by example and through use of clearly communicated expectations,
      progress meetings and performance reviews.

PROFESSIONAL DEVELOPMENT
•    Participate in professional networking activities to keep current with healthcare trends and practices;
•    Maintain up to date knowledge on healthcare trends, environment, and policy, etc.;
•    Attend Medicare/Medicaid and third-party seminars relative to billing and collections in order to
     maintain up-to-date information;
•    Maintains a current knowledge of performance improvement concepts and techniques, state and
      federal regulations as they relate to these functions and care management;
•    Monitor and enforce compliance with state and federal regulations (i.e. HIPAA, OSHA, Department
      of Labor, etc.).

Background and Educational Requirements
•    Minimum 3-5 Years' Practice Manager experience, preferably in a Family Practice/Pediatric setting;
•    Bachelor’s degree in Health Care Management or business related is preferred;
•    Previous experience managing (non-provider) FTEs;
•    Ability to manage, operate and grow a busy family practice;
•    Experience in a start-up practice to include hospital relationships, coding, billing, and ancillary
      services is preferred;
•    Ability to communicate professionally with physicians and staff members using medical
      terminology;
•    Great customer service and outstanding personality; must deal tactfully and professionally with
       patients, families, staff and physicians;
•    Must have great personal skills, ability to multitask, must be able to develop new processes for ease
     of patient flow;
•    Experience with the following applications: eClinical Works EHR, QuickBooks,  (Payroll Software),
     Outlook and health plan portals;
•    Strong ability to gather, analyze and interpret information;
•    Knowledge of healthcare regulations;
•    Proficient with computer applications including Microsoft Office Suite.

Qualified candidates should email their resume to Jenny with Health Venture at [email protected]