Virginia MGMA Career Center

Contact the VMGMA Office at [email protected] if you would like to post a management position.

(4/3/19) Practice Manager (Richmond - Procedural Based Medical Practice)

Summary:
A growing and busy procedure-based medical practice is looking for a full-time Practice Manager. This position reports to the physician owner and is responsible for general practice management duties, including but not limited to staff management, operations management, supply maintenance, patient relations, practice marketing, strategic planning, quality management, etc. The practice also supports an evidence based fellowship program and active clinical research arm that require general oversight and input for future development. Our practice philosophy requires outstanding customer service and respect for patients. We are seeking an individual who will be vested in the practice, the patients, and the growing staff (currently of 14). The practice is looking for an individual who also has experience with opening and outfitting new locations. Competitive applicants should have: sound organizational skills; meticulous attention to details; deductive reasoning skills; excellent communication and interpersonal skills.
Essential Job Functions:
· Human Resource Development/Management;
· Utilizes creativity in developing quality/performance improvement programs, instructing
   staff and implementing new and improved standards;
· Develops long-term practice staffing schedules and ensures adequate daily coverage in
    accordance with established staffing needs;
· Develops practice goals and objectives to support the institutional values and goals,
    with input from staff;
· Maintains current knowledge of and ensures compliance with all regulatory and professional
    standards of care which includes JCAHO, CLIA, HIPAA etc.;
· Ensures compliance with PQRS, MIPS and MACRA guidelines;
· Knowledgeable and experienced with various EMR/EHR platforms;
· Assists with hiring, educating and evaluating staff, fellows, and associate physicians;
· Assistance with Marketing Strategy and Implementation.
Minimum Qualifications:
· Minimum three years’ experience as Practice Manager of a medical or surgical practice
Qualified candidates should send their resumes to:   [email protected]

(3/15/19) Director of Operations (Chesapeake)

Summary
The Director of Operations is responsible for advancing the collaborative leadership models needed for the ongoing development and direction of assigned practices including integrity of operational processes (both administrative and clinical), patient access, operational budgets, human resources, regulatory compliance, and standardization of operational activities. The Director of Operations will partner with the Practice Managers to ensure efficient day-to-day operations and strong financial performance. Success in this position will be evidenced by the achievement of patient-centered service excellence, standardization of operations, strong financial results, and physician engagement. The Director of Operations is expected to create a practice culture that is committed to patient-centered customer service, personal accountability, and regulatory compliance.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed daily; other tasks may be assigned.
* Responsible for directing the overall practice/clinic operations of multiple sites
  that support the Medical Group goals and objectives.  Key focus on implementing
  strategies relating to the development and management of a strong provider
  network which ensures consistent and standardized processes for quality
  clinical services, leading to an exceptional patient experience.  Strategies will
  create an environment which fosters positive physician, patient, and employee
  relationships.  Position is responsible for development of strong operational
  infrastructure.  Position continually evaluates clinic processes and procedures;
  and recommends improvements to patient flow, appointment scheduling protocols,
  hours of operation, and other changes that will enhance patient satisfaction and
  improve financial success of each clinic.
* Responsible for the integration of practice operations for those practices which
  may be acquired by CRMG.  From an operational perspective, directs the planning
  and onboarding of new acquisitions and newly employed providers to ensure
  seamless transition for patients, physicians, and employees.  Works to achieve
  cultural integration.  
* Identifies gaps in network composition, services, or systems which ultimately
  have a negative impact on compliance, financial, and relationship outcomes. 
  Researches, evaluates, and provides guidance on operational short-falls within
  practices; works to resolve the short-falls.  Develops internal processes to support
  and sustain these improvement efforts.
* Facilitates the re-engineering of practice operations to embrace the patient centered
  clinical practices.  Engage the physicians and other key stakeholders in the
  transformation process.
* Works with Chief Physician Relations Officer to evaluate service expansion
   and growth opportunities.   Executes plans to achieve desired growth.
* Works with Practice Managers to develop individual practice goals; uniform
   policies/procedures; and assurance of budget compliance for clinic operating
   units.  Acts as a mentor, resource, and support for direct reports to ensure
   strong communication resulting in an environment of encouragement and
   accountability.  Creates a culture of being proactive versus reactive.  Directs
   and guides each Practice Manager on his or her individual practice budgets
   to ensure best possible financial outcomes and practice management.
* Works collaboratively with the Practice Managers to improve clinic and
   service line operating margins, monitor provider productivity and revenue
   by location, with the goal of minimizing the level of hospital subsidization
   required for continued operations.   
* Develop strategies and leads the execution of site-specific action plans
  for promotion and adoption of operational changes required to move in new
  directions (readiness for ‘medical home’ and accountable care models of
  healthcare delivery).  Develops and communicates efficient and effective
  departmental policies and procedures which contribute to network
  standardization.
* Revenue Cycle Management – Responsible for the processes and oversight
   to ensure timely charge entry, collections at point of service (copays and
   outstanding balance), accuracy in patient registration, eligibility verification,
   and expeditious resolution to requests for information related to third party
  claims processing.
* Clinic Operations – Works collaboratively with Practice Managers to ensure
   clinical competency of support staff, ensure OSHA compliance and CLIA
   compliance.
* Leads monthly meetings for Practice Managers, clinical leadership and
  Physician partners.  Goal is effective and efficient transfer of information
  and staff development.
Supervisory Responsibilities
Reports to: Chief Physician Relations Officer
Supervises: Practice Office Managers, Physician Service Representatives, Physician Recruiters
Responsibilities: Prepare and monitor budgets, and control expenses to ensure budget compliance
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience / Minimum Required Education: 
Bachelors degree in a health related field
Preferred Education: Masters of Science in Business Administration
  or Health Administration
Experience: 5+ years in physician office management with extensive knowledge of productivity and performance benchmarking. Experience in physician practice acquisition and integration, as well as, practice development. Experience in minimizing gaps in operations related to physician practices. Proven ability to create an environment that leads to an exceptional patient experience. Change management experience with the ability to manage time sensitive projects and competing priorities. Individual must be comfortable in an environment characterized by rapidly changing priorities, inherent complexity, demanding timelines.
Please contact: [email protected]

(3/15/19) Physician Practice Manager III (Chesapeake)

Summary
The Practice Manager III is responsible for overseeing day to day operations in a physician’s office(s), maintaining and increasing patient flow and physician productivity, ensuring practice, physicians and staff are compliant with state and federal guidelines as well as the guidelines of CRMG, maintaining reducing costs and expenses, ensuring timely documentation, coding and charge entry, accounts payable, payroll entry, budget creation and employee management.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
•    Supports the hospital's mission to provide consistent, quality health care services by
     demonstrating respect for all patients, families, guests, fellow employees and medical staff;
•    Displays courtesy and sensitivity when interacting with customers, peers and others;
•    Effectively relates any customer input with regards to customer service to the appropriate
     person;
•    Keeps patient, family members informed as it relates to patient care, always maintaining
     confidentiality;
•    Participates on committees, meetings, in-services and activities that support CRMG as
     assigned by Director (ICD-10, Revenue Cycle, etc.);
•    Assists all CRMG physicians with EMR troubleshooting;
•    Assesses billing and coding accuracy throughout CRMG practices;
•    Performs audits within CRMG practices to assure billing and coding accuracy and
      practice flow;
•    Codes and enters charges as needed to ensure charges are entered in a timely
       manner;
•    Interviews, hires and terminates employees on an as needed basis. Maintains
     documentation of disciplinary issues;
•    Recommends short and long term goals for CRMG to the director;
•    Prepares and supports a yearly budget and makes recommendations for growth;
•    Helps maintain facility and equipment to ensure cleanliness, sterility and operational
     ability at all times. Ensures practice is following CRMG, HIPAA and state and local
     rules and regulations;
•    Evaluates need for new/different items relative to competitive trends and needs
     of the community and practice;
•    Coordinates the practice's contracted service providers (Lab, Radiology,
     Housekeeping, etc.);
•    Maintains liaisons with professional practice management organizations and
     incorporates new concepts into appropriate practice procedures;
•    Communicates effectively and professionally with patients, families and coworkers;
•    Interacts with others in a positive, respectful and considerate manner;
•    Promotes effective communication among the facilities business office, clinical areas
     and hospital staff;
•    Promotes cost containment and efficient use of facility resources;
•    Analyzes work area and makes recommendations for potential cost effective
     improvements;
•    Oversees business office functions to maintain efficiency;
•    Monitors payroll and benefits program for accuracy, timeliness, cost effectiveness
     and compliance with state and federal regulations;
•    Implements approved human resource policies and procedures according to
     applicable state and federal laws;
•    Enters employees payroll;
•    Completes or oversees evaluation process for CRMG corporate employees;
•    Oversees and contributes the employees' orientation and mandatory education
      program;
•    Directs in-service education programs with regard to purpose, content and need;
      ensures staff attendance;
•    Participates in continuing education and other learning experiences;
•    Ensures physicians' certifications/licenses are up to date;
•    Maintains memberships to relevant professional organizations;
*    Seeks new learning experiences by accepting challenging opportunities and
      responsibilities;
*    Maintains schedules for maximum productivity;
•    Facilitate patient complaints by utilizing the electronic medical record to view
     previous visits, demographic information, and notes placed in chart in regards to
     patients care;
•    Scan external documents into the electronic medical record;
•    Print patient information from electronic medical record;
•    Access to preform audits on end user access;
•    Access to all system reporting tools and functions to review practice daily functioning;
•    Request new staff hires through Position Manager, attends labor committee to justify
     positions requested;
•    Prepares practice budget and reviews budget proposals and funding requests;
•    Collaborates with director to develop final consolidated budget;
•    Review and approve the business or practice invoices, and forwards to accounts
     payable in a timely manner. Follow up and investigate and past due invoices.
Education and Experience / Minimum Requirements
Education:
Bachelor's degree in Business Administration, Health Care Administration or related field preferred (Experience may be substituted for education).  CPC preferred.
Experience:
Minimum of 3 - 5 years’ experience in health care setting. Practice management experience preferred.
Personal Qualifications:
-Must be able to demonstrate successful experience managing a physician practice,
  including knowledge of medical terminology, coding, third party insurance procedures,
  practice management, electronic medical record application and general office procedures
-Coding experience required or must be willing to achieve coding education.
Please contact: [email protected]

(3/12/19) Accounts Payable and Grant Monitoring Specialist (Richmond)

Reports To:        Chief Executive Officer
FLSA Status:    Non-exempt
Job Summary:  This position is responsible for overseeing accounts payable transactions and monitoring the spending of Federal and local grants.  Accountable for maintaining cash flow by preparing daily bank deposits and conducting monthly drawdowns from federal and local grants. Completes weekly accounts payable report and monthly accounts receivable report.   Follows policies and procedures for grant expenditures, payments and reimbursement processes.  Complies with the monthly schedule for close-out and reporting requirements.  Serves as the liaison between Daily Planet Health Services and the accounting firm.  
Job Requirements:  Bachelor’s degree preferred.  High school diploma required. Five (5) to seven (7) years of experience in the administration of fiscal matters in which the incumbent’s work is in accordance with specific policies and procedures.  Ability to set priorities, organize work and communicate effectively with staff and senior management.  Experience with federal or local grant monitoring preferred.  Experience working in the health care industry is preferred.  Familiarity with the use of QuickBooks is desired. Must demonstrate competency in using Microsoft Office including Excel spreadsheets, Word and Powerpoint.
Interested candidates can apply by Clicking HERE.

Daily Planet Health Services  is an Equal Opportunity Employer. We offer equal employment opportunities to all persons without discrimination on the basis of race, color, religion, age, sex, genetic information, national origin, citizenship status, physical or mental disability, or past, present, or future service in the Uniformed Services of the U.S., or any other legally protected status.

(3/12/19) Physician - Part or Full Time (Richmond)

Reports To:       Medical Director
FLSA Status:     Exempt
Job Summary:  Seeking a full or part time board certified (or eligible) primary care physician (FM or IM) to join our team.  Located in the heart of Richmond Virginia, Daily Planet Health Services was founded in 1969 and is a model PCMH practice with fully integrated primary care, dental, behavioral health, case management, and addiction services.  We are a member of the National Health Care for the Homeless Council and take pride in the system we designed to take excellent care of the highest need patients in our community.  Our clinical practice emphasizes the techniques of harm reduction focusing on providing culturally appropriate and accessible care for all community members with a focus on those whose health is most affected by social determinants of health.   With this position we are seeking to expand on our skill set in treating addiction and HIV care and are most interested in candidates with experience providing these services.  
We are well integrated with all three health systems in Richmond and physicians have ready access to these referral networks and EMRs.  We were an early adopter of eClinicalWorks, which we consider to be the premier EMR for outpatient primary care.  This position has the opportunity to work significantly with students from the VCU School of Medicine in their ambulatory rotations.
The salary is competitive with the local market and there are options for loan repayment through the National Health Service Corps.  Benefits for full time staff: Retirement, Life Insurance, Long-term Disability, Short-term Disability, Medical/Health, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Life Assistance Program (LAP), CME reimbursement, and more!
Job Requirements: Doctor of Medicine Degree (MD or DO) from a nationally-accredited program and board certification (or board eligibility) in Family Medicine or Internal Medicine.  Must possess a current Virginia license to practice medicine.  Current DEA number, NPI number, and basic life support card required.  Five (5) to seven (7) years progressive experience in a healthcare setting preferred. Experience managing HIV infection and substance use disorder preferred.  Must have ability to work early morning and evening hours.  Must exude excellent oral and written communication and professional interpersonal skills.  Bilingual/multi-lingual experience a plus!
Interested candidates can apply by Clicking HERE.

Daily Planet Health Services  is an Equal Opportunity Employer. We offer equal employment opportunities to all persons without discrimination on the basis of race, color, religion, age, sex, genetic information, national origin, citizenship status, physical or mental disability, or past, present, or future service in the Uniformed Services of the U.S., or any other legally protected status.

(3/11/19) Office Manager (Culpeper)

Wellspring Health Services is seeking a dynamic, experienced Office Manager to oversee day-to-day clinical office operations. The successful candidate will be a strong team player with excellent communication/interpersonal skills who has managed staff in a medical clinic setting before. (S)he must be a strong multi-tasker and problem-solver who works effectively under time-restrictive circumstances and who possesses excellent analytical and organizational skills. Proficiency with Microsoft suite and standard medical platforms is a must, as well as the ability to adapt quickly to new software platforms.
The successful candidate will oversee daily office operations, making adjustments as needed for optimal clinic performance. (S)he will identify and resolve operational issues in conjunction with the Clinic Director, as well as ensuring compliance with all regulatory and internal policies and procedures. The Office Manager will be actively involved in both short-term and long-term strategic objectives and initiatives.
Previous medical clinic experience is required, and prior management experience is ideal. Bachelor’s degree preferred.
Wellspring offers a competitive salary and excellent benefits. Well-qualified, dynamic individuals should apply now HERE.
Wellspring is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.