• 11:30 A.M. – 2:30 P.M. Board of Directors Meeting
• 3:00 P.M. – 7:00 P.M. Registration
• 4:00 P.M. – 5:00 P.M. Certification/Fellowship Information Reception
• 5:00 P.M. – 6:30 P.M. Opening Reception

Monday, October 9

• 7:30 A.M. – 8:30 A.M. Breakfast
• 8:30 A.M. – 8:45 A.M. President’s Welcome
• 8:45 A.M. – 10:00 A.M. Keynote Session: Servant Leader’s Paradox: Leaders We CHOOSE to Follow and Cultures We CHOOSE to Join: Presented by Jonathan Fanning
  
  

Servant Leader's Paradox: Leaders We CHOOSE to Follow & Cultures We CHOOSE to Join!
Presented by: Jonathan Fanning

Especially relevant in these changing times – every person is an agent of change… for better or for worse.  The “Servant Leader Paradox” is a unique exploration of the most effective time-tested leadership principles and paradoxes. We all know great leadership when we see it. What four things must a servant leader do? Most organizations that teach servant leadership violate at least two of these building blocks. This program may change the way you look at role models, leadership, and engagement forever.

   Learn more...

• 10:00 A.M. – 10:45 A.M. Refresher
• 10:45 A.M. – 12:00 P.M. General Session- Creativity Unleashed: 5 Strategies of World-Class Innovators: Presented by Jonathan Fanning
  
  

Creativity Unleashed: 5 Strategies of World-Class Innovators
Presented by: Jonathan Fanning

Can creativity be taught, learned, developed, coached, intentionally strengthened? Based on 2 decades of research into world-class innovators, we found 5 practical strategies and a blueprint for unleashing creativity. Are you ready? Jonathan’s TED Talk on this topic won the best speaker of the conference. We’ll explore game-changers, including: “Einstein’s Hour”, “Wilber’s Sensible Piece of Paper” and the “Innovator’s Equation.”

   Learn more...

• 12:00 P.M. – 1:15 P.M. Lunch
• 1:15 P.M. – 2:30 P.M. Breakout Sessions

101 On the Road to Recovery: Confronting Physician Burnout, Recruitment, and Retention
Presented by: Tim Sheley

The great challenge for administrators is to develop physician staffing strategies that overcome obstacles stemming from increasing burnout, turnover, and retirements. This session will outline actionable steps to improve physician recruitment and retention, as well as discuss why it’s critical to address staffing needs earlier to prevent lengthy vacancies.

Learn more...

102

The impact of mental health on overall well-being, productivity, and work performance cannot be overstated. The past three years further accentuated the importance of understanding, managing, and improving mental health – both personally and professionally. Being in the healthcare space can often provide insight but also exacerbate the negative effects due to over exposure. This session will dive into the current challenges and some innovative solutions surrounding the topic. Participants will engage in discussion, share experiences, and try a new technique to improve their mood and cognitive function.

                                                                      Learn more...

103 Employment Law Updates
Presented by: Jonathan Sumrell

Practices should be aware of the host of changes to employment law in 2023.  This session will review many of this year’s federal and state law changes, including the new federal emphasis on non-compete enforcement, renewed scrutiny of employer policies by federal regulators, and new state laws affecting employee severance agreements and mandatory leave.

Learn more...

• 2:30 P.M. – 3:15 P.M. Refresher
• 3:15 P.M. – 4:30 P.M. Breakout Sessions

201 Panel Discussion: The Keys to Financial Reporting

202 Panel Discussion: Employee Staffing Retention

203 AI & Healthcare: Past, Present, and Future
Presented by: Luke Downing

Artificial Intelligence has been a hot topic in Science Fiction for over one hundred years. Now that Artificial Intelligence is here, how will it impact healthcare, jobs, society, and our future? Please join Luke Downing, President of Mode5, as he discusses the pros and cons of AI and what AI means to you and your practice now and in the future.

Learn more...

• 4:30 P.M. – 5:00 P.M. New Member / First Time Attendee Reception
• 5:30 P.M. – 6:30 P.M. Reception
• 6:30 P.M. – 7:30 P.M. Dinner
• 7:30 P.M. – 9:30 P.M. Entertainment: Felix and Fingers

Tuesday, October 10

• 7:30 A.M. – 8:30 A.M. Breakfast
• 8:30 A.M. – 9:15 A.M. Exhibitor Thank You & Door Prizes/ Election of Officers / Business Meeting
• 9:15 A.M. – 10:30 A.M. Breakout Sessions
  
  

301 Navigating the Digital Frontier: The SAFER Assessment & Security Risk Assessments in Healthcare
Presented by: Mary Knotts

In the rapidly evolving landscape of healthcare IT, ensuring the privacy, integrity, and security of patient data is paramount. This presentation delves deep into the SAFER Assessment - a tool designed to ensure electronic health record (EHR) safety, and the broader context of Security Risk Assessments (SRA) in healthcare. Attendees will gain insights into the importance of these assessments, best practices for conducting them, and the nuances unique to the healthcare sector. As the digital frontier of healthcare continues to expand, equipped with the knowledge from this session, participants will be better prepared to 
                               guide their organizations safely through it.

  Learn more...

302 Payor Contracts: Do’s and Don’ts
Presented by: Sam Starbuck

This session will cover the key points of requesting copies of contracts from payors, requesting updated fee schedules each year, taking advantage of avenues afforded in the contract for the resolution of disputes (i.e. arbitration), and VBC and specific expertise. Attendees will be able to familiarize themselves with the terms of the contract and how to approach or initiate a renegotiation conversation/meeting.

   Learn more...

303 The Five Keys of a Good Cybersecurity Program
Presented by: Jacquie Shapiro

Frequency and severity of Ransomware has increased steadily since 2018, with ransom demands increasing on average over 400% in that time. With daily headlines, healthcare practices are at a crossroads as to how to approach protecting their digital assets, and insurers are working quickly to devise sustainable solutions. There is reason to be optimistic as risk mitigation and breach prevention tools are becoming more and more prolific, but healthcare providers should be vigilant with cyber hygiene and not depend solely on insurance protection. This session explores ways to protect healthcare practices from a cyber attack.
                               Key objectives are to inform what cyber exposures healthcare practices face and to educate on ways to help mitigate those
                               exposures. 

                                   Learn more...       

• 10:30 A.M. – 10:45 A.M. Refresher
• 10:45 A.M. – 12:00 P.M. General Session- Revenue Cycle Management
  
  

Revenue Cycle Management: Effective Revenue Cycle Management Strategies to Keep Your Practice Sharp
Presented by: Sam Starbuck

This session will cover eligibility, referrals & authorizations and/or claims preparation and submission, prior authorizations; getting payment at TOS, and tips and tricks on how we've succeeded in RCM. Attendees will be able to educate their patients that they are part of the equation by using effective terms; using the carrier fee schedule to make sure carrier payments are compliant, learning to quantify issues for integrity and negotiation, and utilizing tools for efficient pre-auth process.

Learn more...

Room Assignments